Racer Jacket

Hi Angy,

I wanted to personally reach out to get in touch, I am really sorry to hear about the problems with your purchase and that they did not perform as you would expect. I'm sorry the sleeves are 10cm too long and the cut is strange.

We will always refund, replace or try to repair any purchase if you are not happy at any point - just let us know and we always take care of our customers.

You can reach me on my direct email for any assistance on wg@wills-vegan-shoes.com

Please let me know if I can be any more help at all,

Will

Hi Betty

I am so sorry the vegan leather is not as you expected. We use a high quality vegan leather made in Italy for our vegan leather jackets, though I totally appriciate it is different to the image shown as we need to update the photo.

Sorry to let you down like this, I hope you return exerience was satisfactory and you have your refund now.

I am here to help, do let me know if i can be any help with anything.

I have just sent to you a $20 Gift Card with no expiry date to say sorry for letting you down like this.

Please let me know if i can be any help at all,

Will