Delivery and Returns Information

Delivery

We provide free of charge carbon-neutral shipping to the following countries:

USA

Canada

Australia

New Zealand

There's no duty charges or taxes to pay on delivery to these locations

You can add as many items as you like to your basket

There's no minimum order value

You can find the expected "delivered by" date below the product name on this page. This date is also on the checkout page and your order confirmation email

We only ship from one location, we don't send multiple deliveries, everything will arrive on the same day in the same delivery

When your order's on its way, we'll email you a tracking link. You'll also receive an email on the day of delivery with the expected delivery time

Please let us know if you have any problems with your delivery. We'll always refund or replace your purchase if there are any issues

This is our global website. If your delivery country is not available here, you can change the website to select another delivery country

Deliver to another country

Visit our Help and Contact page

 

Returns

We provide free of charge 365 days returns and exchanges to the following countries:

USA

Canada

Australia

New Zealand

You don't need a printer to make a return

Our returns service is paperless, carbon-neutral and speedy. We will usually make your refund or ship exchange a few days after you have made your return

You can return for a refund or exchange as many times as you like during this period, it is always free of charge both ways

You can also return your fashion purchase to be recycled into new WVS outsoles and uppers

Please let us know if you have any quality issues or are unhappy for any reason. We'll always refund or replace your purchase if there are any issues

We provide free of charge 365 days returns and exchanges in most countries

This is our global website. If your delivery country is not available here, you can change the website to select another delivery country

Deliver to another country

Visit our Help and Contact page