Shipping & Returns
Free shipping to the USA with 365 days free returns & exchanges.
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We ship worldwide, for other locations please check the cost at checkout.
We ship on weekdays, usually within 48 hours of placing your order.
All orders ship from our UK warehouse based in Essex.
When your order ships, we will let you know by email with a tracking number.
For your peace of mind, all our deliveries are insured, and we will always replace or refund your delivery if there is a problem.
Like everything we make and do, our deliveries and returns are certified carbon-neutral.
We provide 365 days of free returns and exchanges to the US, Canada, UK, Australia, New Zealand and Europe.
Our service is paper-free. You don't need a returns form.
For most return locations, you will not need a printer.
You can exchange your order free of charge as often as you need.
We will usually make an exchange or refund a few days after you have given your parcel to the return courier.
Please return the item to us in the same condition it was sent to you, we cannot accept returns with visible wear marks unless there is a problem with their quality.
We suggest trying on your purchase at home before wearing it out.
For your peace of mind, we will always refund, replace or try to repair your purchase if you are unhappy at any point.