We have had a few reports from our customers of our WVSport Waterproof Hiking boots not being waterproof - and letting in water during normal activity such as walking in wet grass, walking in snow, and walking through streams.
We are looking into this, as every test we run to assess their performance comes back as a pass. This includes being submerged for hours on multiple cycles of movement simulation (we test all our WVSport models exhaustively in our development centre in Italy).
These are very popular boots, and we get a lot of great feedback from customers, and most people do not report this issue.
However, if you do have a problem, please let us know, and we will always refund or replace your purchase.
We recommend applying a waterproof treatment to your boots, depending on your use every few months.
We also recommend keeping them dirt free, using a wet cloth to wipe them down.
It is important to let your boots dry out between uses to protect the material. It is Ok to keep them close to a radiator to do this.
You can also use most polishes if you wish to keep them looking "out the box" new.
This is the current list of products we know work with the materials we use. However, we would always recommend testing on a small area first.
We have not had a report of any product not working with our footwear, so you should be Ok with other products. If you let us know about another product that works well for you we can add it to this list.
- Collonil Organic Protector Spray
- Clarkes suede and nubuck protector
- Punch Instant Protector
- Vegetarian Shoes Dubbin
- Kiwi Parade Gloss Shoe Polish
- Nikwax Fabric & Leather Proof