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My exchange has a charge against it
My exchange has a charge against it

For exchanges, we always put a nominal amount as its value usually around 10 (£, $ or €) + shipping.

Please ignore this, it is just a standard process we follow in case the exchange has to pass through any customs checks (we cannot put an order through customs with a zero-cost value).

Nothing is owed or needs to be paid.

We never charge for shipping exchanges out, they are always free.

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Returns info
I don't have a returns form
Have you received my return?
Can I try more than one size at a time
My return says it has zero value will I get my refund?
Can I return more than one order in the same parcel?
Can I cancel my Rebound return?
What do you do with returned orders, do you dispose anything?